Acceptable Use Policy

Terms and Conditions

1. Registration Requirements:

    Any potential customer signing up for an Atlantic.Net account must be 18 years of age or older and provide current and accurate billing information including legal name, address, telephone number, and billing method. The customer is responsible for reporting any and all changes, including new or updated credit card and/or bank information. Atlantic.Net is not responsible for any damages, financial or otherwise, which may accrue due to a misrepresentation of or failure to report
    current and accurate billing information.

2. Privacy:

    Atlantic.Net maintains a strict privacy policy. Only the individual whose name is upon the account(s) will be permitted to request changes to said account(s). Likewise, inquiries into customer information will be answered to the account holder only.

3. Telephone Numbers & Fees:

    Atlantic.Net provides local access phone numbers in select cities. It is the customer's responsibility to ensure that their computer is dialing a local phone number before using the service. Atlantic.Net shall not be responsible for any long distance charges incurred by those who utilize our dial up service. If you have questions regarding the local/long distance status of one of our access numbers, please consult your long distance carrier prior to connecting to Atlantic.Net.

4. Billing Deadlines:

    Service fees are billed in advance. Invoice customers must have payment to Atlantic.Net by the last day of the month prior to the service period. Credit card and direct debit customers will be billed between the 15th and 20th of the month for service beginning in the following calendar month. Customers making late payments are subject to a $5.00 late fee.

5. Cancellation:

    A request to cancel your account must be received on or before the last day of the current billing cycle in order to cancel effective at the end of that billing cycle. Customers who cancel under these parameters will be eligible for a refund of prepaid amounts for future billing cycles. All others will receive service through the end of their current cycle; service fees already paid will not be returned.

6. Insufficient Funds Fee:

    If a check or direct debit is returned marked "insufficient funds" by your financial institution, you will be subject to automatic suspension of the account, a $15.00 "insufficient funds" penalty and a $5.00 account reactivation fee.

7. Late Fees:

    Accounts not prepaid by the end of the month will automatically be suspended and charged a $5.00 late fee.

8. Appropriate Usage & Indemnification:

    Atlantic.Net accounts may only be used for lawful purposes.

    1. Transmission of any material in violation of any federal or state
      regulation is prohibited. This includes but is not limited to copyrighted material, threatening or obscene material or material protected by trade secret. You agree to indemnify and hold harmless Atlantic.Net from any claims resulting from your use of the service which damages you or any party.
    2. Atlantic.Net makes no warranties of any kind, whether express or
      implied, as to the availability, accuracy, or content of the information, products or services it is providing. Atlantic.Net disclaims any warranty of merchantability or fitness for a particular purpose. Atlantic.Net will
      not be responsible for any damage you suffer from use of its service including, but not limited to, loss of data, delays, misdeliveries or service interruptions caused by Atlantic.Net negligence or your own errors or omissions.
    3. Use of any information, programs or data obtained from or via Atlantic.Net is at your own risk. Atlantic.Net specifically denies any responsibility for the accuracy or quality of information obtained
      through its services.
9. Duration of Connection:

    Atlantic.Net's "unlimited" access accounts are intended for interactive usage only. These accounts are not intended to provide full-time connections, and service may be disconnected after periods of inactivity or after sessions of excessive length. Subscribers may keep the connection open only when actively using it and may not use any automatic method to avoid an inactivity disconnect.

10. Multi-Log Policy:

    An Individual account entitles only the named user to login, and only on one dialup modem or TCP/IP session at a time. It is the responsibility of the customer to maintain their password(s) as private and confidential information. Business accounts allow multiple individuals within an organization to access Atlantic.Net, but only one at a time and only on one modem or TCP/IP session. Other uses are considered fraudulent. A charge equal to the monthly service fee may be charged for additional concurrent login sessions within a billing period.

11. Termination:

    Atlantic.Net reserves the right to refuse or terminate service without notice if the customer violates this agreement.

12. Restrictions:

    Atlantic.Net exercises no control whatsoever over the content of the information passing through its systems. Information stored on the Atlantic.Net servers is subject to certain restrictions, including but not limited to the following situations:

    1. Atlantic.Net reserves the right to remove from its servers any customer-produced information found to be offensive by members of the Internet Community, or unlawful by federal and state regulations (specifically but not only, protected material). Repeated complaints may result in the termination of a customer's account.
    2. Bulk e-mail to more than 100 users from Atlantic.Net is not allowed. Users sending letters with more than 10 recipients must run consecutive mail delivery programs. Concurrent mailings to more than 10 recipients and unsolicited commercial mail to multiple recipients are strictly prohibited.
    3. Commercial postings to non-commercial Newsgroups, or postings which are directed to either inappropriate, unrelated, or more than 20 groups is prohibited. The cross-posting of articles into non-related Newsgroups is strongly discouraged due to the congestion created by this practice.
    4. Storage of user data must be done within the user's assigned home directory, or as assigned by Atlantic.Net staff. Usage of other disk space is prohibited, except by Atlantic.Net system programs making temporary use of the system's public filesystem areas. All accounts are allocated 4 megabytes of disk storage space for e-mail. Unlimited access account users are allocated 5 megabytes of disk storage space for a Web page (excluding promotional accounts). Usage-based account users are not allocated any disk storage space for a Web page. Disk usage in excess of allocation is billed at $1.00 per megabyte (in 5 megabyte increments) over your normal allocation on a monthly basis.
13. No-Spam Policy:

    Atlantic.Net maintains a strict no-spam policy. Spam shall herein be defined as, but not limited to definition of, items 12.B and 12.C above in this document. Any individuals who are cancelled for spamming will
    incur a $150.00 clean-up fee, which is neither negotiable nor refundable. Any damages requiring extensive repairs caused by spam will result in
    the offending party being billed at a rate of $100.00/hour until the repairs are completed to the satisfaction of Atlantic.Net.

14. Domain & Site Restriction:

    Atlantic.Net reserves the right to block information including, but not limited to email, web sites, and newsgroups, from domains and sites which have been deemed an unacceptable risk due to spamming of Atlantic.Net or with a history of spam originating from said sites or domains, until such time as the originating sites implement measures to cease outgoing spam.

15. External Network Access:

    Any access to other networks through Atlantic.Net must comply with the rules appropriate for that network. Unlawful or intrusive access is strictly prohibited and includes, but is not limited to attempting to penetrate security measures and/or port scanning, whether or not the intrusion or attempt results in corruption or loss of data. Such activities will result in termination of service and/or legal measures.

16. Complete Agreement & Amendments:

    These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with terms and conditions of any order submitted. Atlantic.Net reserves the right to amend, alter, or modify the Acceptable Use Policy at any time and in any way. Any amendment, alteration, or modification is effective immediately upon posting at Atlantic.Netís Web site (http://www.atlantic.net/company_info/acceptable.htm). Use of Atlantic.Net services constitutes acceptance of these current terms and conditions. Violations of any provisions contained herein may result in immediate termination of service with no refund. Atlantic.Net reserves
    the right to pursue legal action for any damages incurred from violations of these policies.

 

 
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2815 NW 13th Street, Suite 201 Gainesville, FL 32609
Phone: 1-800-422-2936 352-375-2912 Fax: 352-375-2702
 
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