Probe Consultants'
Free Household Money Saving Tips
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Probe Consultants makes it easy to save money: We offer money saving services and free tips. We practice these principles in our personal and professional lives.

If you have a suggestion for a future household saving tip column, send E-mail to probe@scescape.net.


Previous Household Savings Tips


Telephone Bills, Part 3
Week of 06/15/97

Commercial Consumers at Risk of
Local and/or Long Distance
Telephone Bill Overcharges

Part A

  • Universities
  • Colleges
  • Insurance Companies
  • Real Estate Brokerages
  • Real Estate Agencies
  • Hotels
  • Motels
  • Government Agencies
  • Attorneys
  • Legal Firms
  • Banks
  • Financial Institutions
A company need not be large or have multiple employees in order to be overcharged on its phone bills. Types of companies listed above generally tend to have extensive phone systems, and are at risk of overcharges due to the amount of telephone equipment being used and the volume of telephone usage.

Telephone bill audits can help companies become more profitable by revealing areas of use, overuse, misuse, and abuse. If you work for a company that fits the description above, or has not had a telephone bill audit performed within the last 3 years, you may request an audit by clicking on the following link and submitting any message to: probe@scescape.net,
or write to this address, putting "HH061597 Telephone Bill Audit Request" in the subject line.
See this page for more information about telephone bill auditing services for commercial and residential consumers.


Telephone Bills, Part 2
Week of 06/08/97

This week, we focus on consumers who are at high risk to receive telephone bill overcharges.

Consumers at High Risk for Telephone Bill Overcharges

Those consumers at high risk of being overcharged on their phone bills include, but are not limited to:

  • Consumers with a large amount of telephone equipment.
  • Consumers with a high volume of telephone usage.
  • Consumers who frequently change long distance carriers.
  • Consumers who frequently change features on their service.
  • Consumers whose service needs change seasonally
    (such as large construction companies).
  • Consumers whose employees use corporate calling cards.
  • Consumers who use cellular phone service.
  • Consumers whose employees are frequently transferred to another location within the same company.
  • Consumers whose service has been altered by the phone company
    (such as in the case of area code changes).
  • Consumers who have been in the same location for many years.
  • Consumers who are experiencing large growth or large reduction of personnel
    (or a combination of both over time).
See this page for more information about telephone bill auditing services for commercial and residential consumers.


Telephone Bills, Part 1
Week of 06/01/97

This week, we examine a general overview of what constitutes an overcharge on any bill.
(This information can be found on this page.)

What are Overcharges?

Overcharges include, but are not limited to:

  • A charge above and beyond that which you agreed to pay.
  • A charge for goods or services you never requested or authorized.
  • A charge for goods or services you requested removed and have had removed, but for which you are still paying.
  • A charge resulting from a discount which was promised, but not delivered.
  • A charge resulting from double billing.
  • A charge resulting from certain types of taxation of non-profit organizations.
See this page for more information about telephone bill auditing services for commercial and residential consumers.


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