Billing Options


Automatic Credit Card Billing

You may elect to have your credit card charged for service automatically on a monthly, quarterly, semiannual or annual basis. Your credit card will be charged between the 15th and 20th of the month prior to the service period. For example, you would be charged between 1/15/99 and 1/20/99 for service 2/1/99-2/28/99. If your credit card is declined, we will continue attempting to process your charge.

If you have a usage-based account, any charges for over-usage would be charged on or after the 1st day of the month following the service period (example: charge on 2/1/99 for January over- usage).

Atlantic.Net gladly accepts Visa, Mastercard, American Express and Discover cards.

Automatic Checking Account Withdrawal
A more convenient option is to have your payment automatically withdrawn from your personal checking account on a monthly basis. Your bank account will be drafted between the 15th and 20th of the month prior to the service period. For example, your account would be drafted between 1/15/99 and 1/20/99 for service 2/1/99-2/28/99. If your account draft gets rejected by your bank for any reason, you will be notified via e-mail and you will be required to submit another form of payment. There is a $15 fee per occurrence for returned bank drafts.

If you have a usage-based account, any charges for over-usage would be charged between the 1st and 5th day of the month following service period (example: charge on 2/01/99 for January over-usage).

Click Here for more information on Direct Payment

Paper Invoicing
You may elect to be billed via postal mail on a quarterly, semiannual or annual basis. Rates are slightly higher if you elect this billing option ($4 more per billing cycle), due to the increased cost of processing paper invoices and check payments, and due to the high incidence of returned checks. Paper invoices are generated on or about the 1st day of each month and are due in our office no later than the last day of the month. Payments must be received no later than the last day of the month to avoid late fees ($5 per account) and/or service interruption. There is a $15 fee per occurrence for returned checks.

E-mail Invoicing
This billing option is identical to Paper Invoicing, except that you would receive your bill via electronic mail rather than postal mail. We encourage all customers who wish to pay by check to make this election, as we have found that e-mail is more reliable that postal mail.

 

 
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Atlantic.Net
2815 NW 13th Street, Suite 201 Gainesville, FL 32609
Phone: 1-800-422-2936 352-375-2912 Fax: 352-375-2702
 
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