will include all outstanding charges on your account and will
reflect all payments and credits applied as of the date of
printing. Any overdue amounts will be included, as well as
on your statement will include a description of the service
rendered and will indicate the period covered by the amount
billed. Any partial payments against outstanding items will
be reflected in the 'Paid' column of each line item, as well
as being totaled on the bottom portion of your statement.
statements are due and payable prior to the first date of
your service period. For example, if you receive a statement
for service 2/1/99-2/28/99, those charges are due no later
than 1/31/99. Please be aware that your account may be temporarily
suspended pending receipt of payment if payment is not received
within these terms. Accounts that are suspended pending receipt
of payment will be assessed a $5.00 reconnection charge.
late notices are processed via e-mail and sent to your atlantic.net
address (unless you specify another e-mail address for correspondence)
approximately 5-10 days prior to your regular due date. These
notices are a courtesy we extend to our customers to remind
them of charges that are due so that account suspension can
ever have questions regarding your statement, please feel
free to contact us.
For residential accounts, e-mail firstname.lastname@example.org,
for commerical accounts, e-mail email@example.com.
All customers can call Member Services 24 hours a day, seven
days a week (excluding major holidays) at 1-800-921-9328 for