offers a payment option for your Internet account called Direct
Payment, in which we debit your monthly access fees directly
from your checking account and apply it to your balance. This
- Convenient monthly
- No checks to
write or stamps to use
How Does Direct
Direct Payment uses the ACH (Automated Clearing House), the
electronic network that connects financial institutions together.
Every month, Atlantic.Net will initiate a charge which is
transmitted to your bank for processing, and your bank will
electronic transmit your Internet access fees to Atlantic.Net's
What if I wish
to cancel Direct Payment?
To cancel direct payment, simply call 1-800-921-9328 or send
us an e-mail.
Why would I
want to use Direct Payment?
Direct Payment is an easy way to pay your monthly access fees.
There are no checks to write, no bills to pay, and no stamps
to waste. It saves time and it saves paper. If you consider
the thousands of invoices that Atlantic.Net sends each month,
along with the envelopes and the return envelopes, the check
you make your payment with, plus the environmental impact
of mailing that much paper, making your payments electronically
can make quite an impact.
Is Direct Payment
Direct payment is in fact much safer than using your credit
card. Unlike payment with a credit card, electronic ACH payments
require a membership into the ACH network, and a written authorization
to make charges to your account. Your bank and the ACH network
protect you from fraudulent charges through strict regulations
on the procedures related to ACH processing. Atlantic.Net
also requires a voided check on file to ensure the security
of our customers and to prevent fraudulent charges.
When will Atlantic.Net
debit my access fee?
Atlantic.Net processes Direct Payment transactions much like
credit cards. For example, your June access fee would be processed
between the 15th and the 20th of May. This allows time for
the transaction to be processed through the ACH network and
to receive any declined charges before the service date begins.
Customers whose charges are declined by their bank will be
contacted via e-mail before the 1st of the month to ensure
How can I sign
up for Direct Payment?
Simply print and fill out the authorization form:
here to view the file in your Web browser
here to view the file as a PDF
the PDF you will need Adobe
Please return the
NW 13th Street, Suite 201
Gainesville, FL 32609
Upon receipt of
this form and your voided check, Atlantic.Net will begin Direct
Payment for your account. If you do not have a printer, simply
call our office at 1-800-921-9328 and we will be happy to
send you an authorization form.
If you have any
questions about this new plan, just call our Member Services
Department at 1-800-921-9328, or send e-mail to our Billing