- Atlantic.Net Opens New Call Center; Adds Jobs
Media Contact: Doreen Sabina
Phone: (904) 249-3946
FL - Atlantic.Net, one of the Southeasts most reliable Internet
Service Providers, today announced the opening of its new and expanded
Member Services call center. The expansion, which comes in response
to the companys rapidly growing subscriber base, includes
hiring 30 additional Member Services representatives in the Gainesville
headquarters over the next year. The Member Services department
handles all customer service and technical support calls from Atlantic.Net
customer expectations is our primary concern," said Brian Bess,
director of marketing at Atlantic.Net, "and we do that by maintaining
service levels as we grow."
new Member Services call center is 2800 square feet and can accommodate
50 Member Services representatives. Atlantic.Nets previous
center was 600 square feet and could accommodate 17 representatives.
By the end of April, Atlantic.Net expects to be offering customer
service and technical support to Atlantic.Net members 24 hours a
day, 7 days a week. With "24/7" customer service, Atlantic.Net
will be joining an elite group among the 7,000 Internet Service
Atlantic.Net was founded in 1994 by two University of Florida students,
Marty Puranik and Jose Sanchez, who started the company by selling
computers. After being denied Internet access through the university
in 1995, Puranik and Sanchez launched one of the first commercial
Internet services in Gainesville and Ocala, Florida. Today, Atlantic.Net
offers service in 46 locations across the state, more than any other
ISP. The company has 40,000 subscribers in five states. Revenues
have doubled every year since inception and in 1999 Atlantic.Net
was recognized as Floridas 15th fastest-growing private company.
learn more about Atlantic.Nets complete line of services,
call 1-800-422-2936 or visit the corporate Web site at http://www.atlantic.net.